Shipping policy

Shipping Times & Rates

Shipping times vary depending on your location:

Canada: 5–10 business days

United States: 6–12 business days

International: 7–20 business days

Shipping rates are calculated at checkout based on your location and selected shipping method.

 

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update.

 

Shipping Delays

While we strive to deliver your order on time, delays may occur due to:

 

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered. If this occurs, please contact your local carrier for assistance.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

 

Carrier delays

Customs processing (for international orders)

High shipping volumes

We are not responsible for delays caused by shipping carriers or customs.

 

Contact Us

If you have any questions about your order or shipping, please contact us at:

Business.inquiries.sales@outlook.com